Voice of customer

Great ideas to get your brand story told

Great ideas to get your brand story told

Ben & Jerry's. Nike. Supreme. Levi. North Face. Apple. These names alone conjure up vivid visions of the brands and what they stand for, and they all have very devoted followings. Each of these businesses has a unique brand story. A brand story is a narrative that...

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Why is customer feedback important?

Why is customer feedback important?

Customer feedback is a source of innovation for any business. Constructive criticism, whether positive or negative, is essential to know how to improve your products or services. Simply ask consumers for their feedback, or collect their opinions on the Internet....

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Best customer feedback tools for 2022

Best customer feedback tools for 2022

You have created a good functional website for your brand, and you are satisfied with all the features of the website, but the job doesn’t end there! You will only know if your website is functional or your brand is doing well through customer feedback. Honest...

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